Refund Policy

Last updated: April 28, 2025

Buffero, operated by BARGAIN BUFF LIMITED, aims to provide a fair trading experience for CS2/CSGO skins. This Refund Policy details when refunds may be granted.

1. Standard Policy

Trades, purchases, and sales on Buffero are final. Refunds are only issued under specific conditions or as required by law.

2. Refund Eligibility

Refunds may be available for:

• Non-Delivery: Items not delivered due to platform errors.
• Fraud: Transactions verified as fraudulent by our team.
• Technical Issues: Failures caused by Buffero’s system.

3. Non-Refundable Cases

No refunds for:

• Incorrect Trade URLs or user errors.
• Regret after completing a transaction.
• Disputes over item value or condition.

4. Refund Request Process

Contact support@buffero.sbs within 7 days of the transaction, providing:

• Trade URL and transaction details.
• Issue description.
• Evidence (e.g., screenshots).

We’ll review requests within 5 business days. Approved refunds may be issued to the original payment method or as platform credit.

5. Statutory Rights

Your legal rights under UK consumer laws or GDPR are unaffected by this policy.

6. Policy Updates

Updates will be posted here with a new “Last updated” date.

7. Contact

For refund questions, reach us at:

Email: support@buffero.sbs

Address: 34 Nuxley Road, Belvedere, England, DA17 5JG